“
Your data platform isn’t the product. Decisions are.
PRPriya Raman
Head of Data & AI, Northwind
PRPriya RamanHead of Data & AI, Northwind2 / 4
THE TRAP
We measure platforms by what they hold.
Tables loaded14,000
Dashboards built2,300
Decisions changed?
PRPriya RamanHead of Data & AI, Northwind3 / 4
START FROM THE DECISION
Then work backwards to the data.
1Name the decision
Which claims to fast-track
2Find who makes it
The adjuster, 40 times a day
3Put the answer there
In the claims screen, not a dashboard
4Measure the change
Cycle time, not usage
PRPriya RamanHead of Data & AI, Northwind4 / 4
What decision would you start with?
Tell me in the comments. I’ll share how three insurers picked theirs.
#DataStrategy#AI#Insurance