If something goes missing, we can bring it back: your work from any point in the last 7 days, and everything, including your documents and your brain, from any night in the last 30.
How far back
Your decks, documents, designs and chats can come back from any point in the last 7 days. Everything, including your uploaded documents and your brain, can come back from any night in the last 30.
Only what was lost
We bring back what went missing and keep everything you have done since. Something you deleted on purpose stays deleted.
How quickly
We reply within one business day and restore within two, usually the same day.
How to ask
Email support@brandstori.ai with what is missing and roughly when you last saw it. We check it on a copy first, then put it back in your workspace with your newer work kept.
What stands behind it
A copy of every workspace is kept with a separate provider, so one bad day can't take both, and we practise bringing workspaces back on the real product.